A mid-sized online travel agency (OTA) sought to expand its product offerings and improve the customer booking experience. They faced limitations due to reliance on direct contracts with suppliers and an inefficient booking process. Invimatic's solution addressed these challenges and empowered the OTA for growth in the competitive online travel landscape
An established OTA from North America with a focus on domestic travel, seeking to expand its reach into international markets.
Limited product inventory due to reliance on direct contracts with suppliers
Inefficient booking process with multiple steps and manual data entry
Difficulty in competing with larger OTAs offering a wider range of options
Invimatic integrated the OTA's platform with leading travel booking platforms, allowing customers to search, compare, and book flights, hotels, and activities directly within the OTA's platform.
Development of Booking Engine Invimatic developed a user friendly booking engine within the OTA's platform, enabling customers to search, compare, and book travel options seamlessly in a single location. This streamlined the booking process and improved conversion rates by 25 percent
Real time Data Synchronization Invimatic ensured real time data synchronization for inventory and pricing across all integrated platforms. This provided customers with accurate and up to date information to facilitate informed decisions
User Interface UI and User Experience UX Design Invimatic designed a user friendly interface for the booking engine, prioritizing a smooth and intuitive user experience to enhance customer satisfaction
Payment Gateway Integration Seamless payment gateway integration ensured a secure and convenient checkout process for customers, further improving conversion rates
Increased product inventory by 300 percent
Improved conversion rates by 25 percent
Enhanced customer satisfaction due to wider product selection and smoother booking process
Increased revenue due to higher booking volumes
Integrated with Amadeus and Sabre travel booking platform APIs to provide real time access to flight availability, hotel inventory, and pricing for the end user
Our in house developers have crafted a robust booking engine tailored to our customers platform. This engine empowered their users to search compare and conveniently book travel options Development of a booking engine within the OTA's platform
We ensured seamless synchronization of inventory and pricing across various travel suppliers. This guaranteed users access to the most up to date travel information
Our designers created a user friendly interface that facilitates an intuitive search and booking experience. This included functionalities for trip comparison and selection based on user preference
Implementation of payment gateway integration for seamless checkout
Invimatic has transformed the OTA into a more competitive player by providing a wider range of products, a streamlined booking process, and a user friendly interface, ultimately increasing their revenue
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